DLHDLH.io Documentation

UnitOps AI

DLH.io UnitOps AI — intelligent operations platform for multi-unit restaurant management

UnitOps AI is DLH.io's intelligent operations platform purpose-built for multi-unit restaurant organizations. It combines forecasting, labor optimization, variance analysis, and AI-driven insights into a single unified experience.

Core Modules

  • Sales & Labor Forecasting — Weekly sales projections, labor matrix configuration, and variance tracking
  • Scheduling (coming soon) — AI-optimized shift scheduling based on forecast demand
  • Reporting & Dashboards (coming soon) — Real-time KPI dashboards with drill-down analytics
  • Reviews & Reputation (coming soon) — Aggregated review monitoring and sentiment analysis

Key Concepts

ConceptDescription
OrganizationA restaurant group or brand (tenant boundary). All data is scoped to a single org.
LocationAn individual restaurant or store within the organization.
ProjectA logical grouping of locations (e.g., by region, brand, or concept).
Data StoreA configured connection to your data warehouse (Snowflake, PostgreSQL) that provides POS and labor actuals.

Getting Started

  1. Connect your data — Configure a Data Store in Admin > Data Stores to connect your POS/labor data warehouse
  2. Set up locations — Ensure all locations have timezone, operating hours, and day parts configured
  3. Configure forecasting — Set projection models, labor matrices, and forecast rules
  4. Generate forecasts — Navigate to Forecasting to create your first weekly forecast