Kustomer

Kustomer is a customizable platform that provides a unified customer view across all channels and maximize customer engagement, delivering hyper-personalized service. DLH.io provides the means to integrate Kustomer data for data warehousing and other upstream and downstream Key Performance Indicator (KPI) requirements.

Connector Pre-Requisites

Connecting to the source application, you need to make sure that:

• You have access to retrieve metadata from your Kustomer account

Instructions (Basic Connection Setup)

Remember DLH.io securely connects to your instance by redirecting you to the portal for you to sign in via their login. DLH.io does not capture or store your password/credentials.

Using the form on DLH.io please complete the following basic steps:

1. Enter a Name or Alias for this connection, in the Name/Alias field, that is unique from other connectors.

2. Enter in the Target Schema Prefix field, a name that will be unique in your cloud target destination where you wish to integrate the source data.

3. Click the Authorize Your Account button which will transport you to the application login, where you will enter your account credentials.   Once your credentials are accepted you will be automatically redirected back to this DLH.io portal and you should be able to see a successful connection.

Instructions (Video)

Coming Soon...

Issue Handling

If any issues occur with the authorization simply return to the sources page in DLH.io, edit the source details and click the Save & Test or Authorize Your Account or Re-Authorize Account button to confirm connectivity. If any issues persist please contact our support team via the DLH.io Support Portal.