Toast POS
DLH.io documentation for Toast POS
Toast is a point-of-sale software system for restaurants that provides order tracking and a reporting and analytics solution. Use the DLH.io connector to retrieve data about orders, menu items, and payments. To learn more about the Toast API, visit their page (https://pos.toasttab.com/integrations).
Setup Instructions
Follow the setup steps guide for configuring your Toast POS connection to enable data to flow into your destination via DLH.
Supported Features
Here are key features supported for this connector.
| Sync Feature | Supported | Details |
|---|---|---|
| Custom Data and Development | ✓ | Ability to enhance connector upon request |
| Historical Re-Load/Load | ✓ | |
| Incremental/Delta Load | ✓ | Gets most recent records and changes |
| Column Selection | ✓ | |
| Column Hashing | ✓ | |
| Re-Sync Table/Entity | ✓ | Select at the table level to reload data history (on next Sync Bridge run) |
| Custom Queries | Utilizing SQL Data Query Connector | |
| Custom Data | ||
| Captures Deleted Rows | ✓ | On all supported tables |
| API Sync Bridge Initiation | ✓ | |
| Priority Scheduling | ✓ | |
| Private VPC/Link | ☂ | |
| DLH Data Model Available | - |
If you have any questions about these supported features please reach out to our Customer Support team.
Details on Sync Processing
For this connector, we believe the sync processing is straightforward. We've provided a number of details, steps, and other guidance here and in the setup steps guide. Be sure to also check the change log and notes page from time to time for any changes.
Toast Won't Give Us API Access
Depending on your experience in requesting API access, Toast may tell you that API access is in Beta and you won't receive access for 12+ months. We believe this may be incorrect since API access has been available since early 2021. In 2025, we understand that Toast has opened Read-Only API access to all customers, so this should be available once you contact your Sales representative for access.
As an alternative, use a Nightly Data Export from Toast instead.
Connecting to Your Toast Account
This section enumerates the options in the Credentials and Details panes in the Toast Connector page within DLH.io.
Credentials Pane
This pane contains fields for entering credentials to connect to your Toast account. The following table describes what is needed for each field:
| Field | Description |
|---|---|
| Domain | Enter the hostname for your Toast account. This should be in the format https://hostname.toasttab.com. |
| Client ID | Enter your Toast client ID. |
| Client Secret | Enter your Toast client secret. |
| Restaurant ID | Enter the ID for any one restaurant in your restaurant management group (this is necessary to make API requests). |
Replicated Entities
The following Toast entities are replicated to your target destination. These are the table names you will see:
- BREAK_TYP
- DINING_OPTIONS
- DISCOUNT
- EMPLOYEE
- JOBS
- MENU
- MENU_GROUPS
- MENU_ITEMS
- NO_SALE_REASON
- ORDERS
- ORDERS_CHECKS
- ORDERS_CHECKS_DISCOUNTS
- ORDERS_CHECKS_PAYMENTS
- ORDERS_CHECKS_SELECTIONS
- ORDERS_DELIVERY_INFO
- RESTAURANTS
- RESTAURANT_DETAILS
- REVENUE_CENTER
- SALES_CATEGORIES
- SERVICE_AREAS
- SHIFTS
- TIME_ENTRY
Schema Details (ER Diagram)
This entity relationship diagram (ERD) provides you with information about what entities/tables DLH provides for you out-of-the-box and how they are related to one another.
Issue Handling
If any issues occur with the authorization simply return to the sources page in DLH.io, edit the source details and click the Save & Test or Authorize Your Account or Re-Authorize Account button to confirm connectivity. If any issues persist please contact our support team via the DLH.io Support Portal.